Nepal Traffic E-Challan: Check, Pay and Dispute a Fine
Quick answer: If you receive a Nepal traffic e-Challan (Digital Chit), open the official Nagarik App, go to your driving licence and violation records, check the voucher and amount, and use the supported payment option. If the fine looks wrong, contact traffic police before assuming it must be paid. Steps below are based on Nepal Traffic Police guidance reviewed on 2 November 2026.
What is an e-Challan?
An e-Challan is a digitally recorded traffic violation notice. Nepal Traffic Police explains that officers can scan the QR code associated with a digital driving licence in the Nagarik App and record the violation. The app can display the challan number, amount and reason.
The official Nepal Traffic Police e-Challan explanation describes both app-based and offline payment options.
How to check and pay an e-Challan
- Open the official Nagarik App on your own device.
- Go to the Driving License section and locate Violation Records.
- Check the challan number, stated reason, vehicle details and fine amount.
- Select Pay Now when available and review the voucher number.
- Choose a supported wallet such as eSewa or Khalti where offered.
- Verify the details before confirming. Save the transaction receipt and screenshot for your records.
The police guidance also describes paying through a wallet's Traffic Fine Payment (Digital Chit) option using the correct voucher/EBP number. Do not confuse this with a differently labelled older traffic-fine menu.
Online and offline options
| Option | What to check |
|---|---|
| Nagarik App payment | Correct violation record and voucher |
| Supported wallet payment | Select Digital Chit option, match EBP/voucher and amount |
| Offline bank payment | Official guidance mentions Rastriya Banijya Bank; retain voucher and follow police instructions |
Payment channels and interfaces may change. Always follow the instructions displayed by the official service at the time of payment.
What if the fine is incorrect?
The Traffic Police FAQ says a driver can contact traffic police about a wrong challan and that correction should not require a fee. Preserve the record, vehicle details, time, location and supporting evidence. Do not share an OTP or pay a stranger offering to cancel the fine.
For traffic assistance, the Kathmandu Valley Traffic Police contact page lists 103 as the traffic control number. For formal correction, use the official contact route appropriate to your case.
Before using a digital licence
Ensure your licence details match the official record, the QR code loads and your phone is sufficiently charged. Traffic Police says the digital licence can be displayed offline once configured, but you should check current rules before relying on a phone in every circumstance.
Related Nepal guides
Read our smart driving licence status guide, bluebook renewal guide, consumer complaint guide and online business verification checklist.
Frequently asked questions
Is an e-Challan the same as a paper fine?
Both concern traffic violations, but the digital challan is recorded and viewed electronically. Follow the notice issued in your case.
Can another person pay my digital fine?
The Traffic Police instructions describe payment using a voucher through a supported wallet, including a wallet belonging to another person. Match the voucher and amount carefully.
Should I pay an unofficial agent?
No. Use the official app, supported wallet or bank instructions and retain proof.
Sources: Nepal Traffic Police detailed guide and official summary. This article explains published procedures; it is not a substitute for the current instructions on your individual challan.
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