Senior Counsellor

• Counsel students and parents on suitable study destinations, universities, courses, and career pathways. • Handle student enquiries from initial counselling through application, offer, enrolment, visa processing, and pre-departure stages. • Assess students’ academic profiles, English proficiency, financial circumstances, and career goals to recommend appropriate options. • Maintain strong follow-up with prospective students and support them throughout the admission process. • Guide students regarding documentation, SOPs, financial requirements, visa procedures, and compliance requirements. • Maintain accurate student records and regularly update CRM/follow-up systems. • Coordinate with admissions, visa, marketing, and university partnership teams. • Stay updated on university requirements, scholarships, intakes, visa policies, and international education trends. • Support junior counsellors through guidance, case discussions, and knowledge sharing. • Work towards individual and team enrolment/conversion targets while maintaining ethical counselling standards. • Participate in seminars, education fairs, university sessions, school/college visits, and promotional activities.