Tourist Police Nepal: Help, Complaints and Emergency Numbers
Quick answer
Tourists in Nepal can contact Tourist Police at 1144, the general police emergency line at 100, or Traffic Police at 103. The Nepal Police Tourist Police page lists these numbers and describes assistance with lost documents, complaints, safety incidents and coordination with other agencies.
Which number should you call?
| Situation | Contact | Purpose |
|---|---|---|
| Tourist-specific assistance | 1144 | Tourist Police hotline |
| Immediate police emergency | 100 | Police response |
| Traffic incident or urgent road issue | 103 | Traffic Police |
| Tourist Police headquarters | +977-1-5347041 | Bhrikutimandap, Kathmandu |
For immediate danger, seek a safe location and contact emergency services first. Phone availability may vary by location or network.
How Tourist Police can help
According to Nepal Police, the tourist unit receives complaints, assists with reports about lost property or documents, supports preliminary investigations and coordinates with other agencies when tourists experience serious problems. The service is not a replacement for medical treatment, consular advice or travel insurance.
What to do if you lose your passport
- Move to a safe place and check whether other valuables or cards are missing.
- Contact Tourist Police or the nearest police station to report the loss and ask what police documentation is required.
- Contact your embassy or consulate for emergency travel-document requirements.
- Notify your insurer if your policy covers the incident.
- Keep report numbers, receipts and copies of relevant communications.
If a taxi, tour or hotel dispute occurs
Record the business name, vehicle registration or booking reference, date, price quoted and any receipt. Explain the issue calmly to the provider first if safe. If there is harassment, intimidation, suspected theft or other potential crime, contact police. Avoid publishing unverified accusations or personal information online.
Useful local Tourist Police contacts
The official directory lists Tourist Police at Bhrikutimandap 9851289445, Thamel 9851289453, and Pokhara 061-462761 / 9856082761. Check the current official directory before travel, as numbers and unit locations can change.
Frequently asked questions
Is 1144 for foreign tourists only?
It is the official Tourist Police assistance line. Explain your situation and ask the operator which service can help.
Should I pay a private fixer for a police report?
Use official police channels and ask about documented procedures or official charges. Do not pay an intermediary who cannot show authority.
Can Tourist Police arrange medical treatment?
The unit may coordinate assistance, but medical emergencies require appropriate emergency healthcare services.
Primary source: Nepal Police Tourist Police.
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Editorial note
Reviewed against official public information on 6 November 2026. Procedures, appointment availability and charges can change. Verify details on the relevant government website before travelling or paying.